Job Descriptions

DEFINITION

To perform a variety of moderately complex clerical duties related to the records activities of the Police Department in providing police records to the public and law enforcement agencies and properly processing records for filing and retrieval purpose.

This classification is assigned to the Turlock City Employees Association bargaining unit for labor relations purposes and is subject to overtime assignments.

ESSENTIAL FUNCTIONS ‑ Duties may include, but are not limited to the following:

• Type, process, record, and file a variety of Police records, reports and materials; collect and compile relevant data.
• Prepare and process a variety of Police records forms, related to Police Department procedures.
• Assist departmental personnel and the public in person and by phone, performing record checks, issuing permits and collecting fees, and receiving reports and complaints from citizens.
• Prepare written reports for the City Attorney and District Attorney.
• Operate teletype machine to enter, modify, and retrieve data; perform records and warrants checks.
• Research, collect data, and prepare a variety of statistical and written reports as required.
• Train new clerical personnel.
• Office methods and procedures: telephone and receptionist techniques; proper composition, spelling, grammar and punctuation.
• Perform related duties as assigned.

Knowledge of:

• Organization, procedures, and operating details of law enforcement agencies.
• Principles, codes, regulations, and laws governing records management.
• Principles of office management, supervision, training and evaluation.
• Criminal justice procedures.
• Modern office procedures, techniques, and equipment, including principles of record keeping and automated information systems.
• Basic personal computer operations and related word and data processing software.
• Research techniques and procedures.

Ability to:

• Learn and properly interpret related California Codes, public records acts, penal and vehicle sections.
• Effectively maintain accurate record keeping and process the work of a major police records and clerical support operation.
• Understand the organization and operation of the City, and of outside agencies, as necessary, to assume assigned responsibilities.
• Follow verbal and written instructions.
• Process applicants for City permits and licenses.
• Communicate clearly and concisely, orally and in writing.
• Establish and maintain effective working relationships with those contacted during the course of work.
• Train subordinate clerical personnel.
• Compile and maintain complex and extensive records, including financial data; prepare reports.
• Type letters, forms and reports, review documents for errors or omissions.
• Work various shifts as assigned.
• Work under pressure.
• Type at a speed of 50 words per minute net corrected.
• Maintain confidential criminal records pertaining to law enforcement activity.

EXPERIENCE AND EDUCATION

Experience:

Two years of experience performing general clerical work.

Education:

Possession of a High School diploma or GED Certificate.

Possession of a valid California Driver’s License in the category necessary to perform essential duties of the position may be required at the time of appointment. Maintenance of a valid California Driver’s License is a condition of continued employment.

DESIRABLE QUALIFICATIONS

Clerical experience working in a law enforcement agency.

PHYSICAL REQUIREMENTS

Maintain the following physical abilities: see well enough to read instructions, read fine print and view computer screen; hear well enough to converse on the telephone and in person assisting customers; use of hands and fingers for use of computer keyboard, copy machine, filing, writing and answering telephones.